NHTSA Complaint #11325388 — 2007 MERCEDES BENZ GL450

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11325388
Vehicle	2007 MERCEDES BENZ GL450
Component	POWER TRAIN
Date of Incident	April 16, 2020
Date Filed	May 21, 2020
Mileage	142,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY CAR BATTERY DIED, ROADSIDE ASSISTANCE JUMPED MY CAR, MECHANIC REPLACED MY BATTERIES. THE CAR STARTED WITHOUT PROBLEMS, BUT THEN A MESSAGE CAME UP IN MY DASHBOARD IN RED SAYING TO DRIVE THE CAR TO THE WORKSHOP WITHOUT SHIFTING GEARS; AFTER THE MECHANIC CHECKED THE CAR AND DID SOME RESEARCH HE FOUND THAT THE INTELLIGENT SERVO MODULE WAS BAD; THE CARD WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING IN THE SHOP. *TR

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