NHTSA Complaint #11325011 — 2001 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CONTACT HEARD AN ABNORMAL POPPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE BACK TO HER RESIDENCE WHERE HER HUSBAND INSPECTED THE VEHICLE. THE CONTACT'S HUSBAND DISCOVERED CORROSION ON THE REAR CONTROL ARM. DUE TO THE CORROSION, THE DRIVER'S SIDE REAR CONTROL ARM FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000. *LN*JB