NHTSA Complaint #11322721 — 2017 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11322721
Vehicle	2017 JEEP CHEROKEE
Component	ENGINE
Date of Incident	January 20, 2020
Date Filed	April 29, 2020
Mileage	48,834 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

INTERMITTENTLY, UPON STARTING THE JEEP WILL DISPLAY AND "SERVICE SHIFTER" WARNING ON MY DASH WITH ALL GEARS INDICATORS (PRNDL) ILLUMINATED IN RED. I AM ABLE TO MOVE THE SHIFTER AND CAN EVEN OPERATE THE VEHICLE BUT, IT FEELS UNSAFE. I HAVE HAD MIXED SUCCESS WITH TURNING THE JEEP OFF AND RESTARTING BUT, MOST OF THE TIME, IT SUCCEEDS IN ELIMINATING THE WARNING AND THE RED LIGHTS. I HAVE SEEN THIS ISSUE POSTED ON VARIOUS WEBSITES AS AN ISSUE FOR A NUMBER OF JEEP MODELS. GUIDANCE OR, A RECALL MAY BE IN ORDER. I WOULD APPRECIATE EITHER.

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