NHTSA Complaint #11321940 — 2018 TESLA MODEL S SUSPENSION

Complaint Details

ODI Number	11321940
Vehicle	2018 TESLA MODEL S
Component	SUSPENSION
Date of Incident	April 16, 2020
Date Filed	April 22, 2020
Mileage	19,514 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING ON AUTOPILOT, THE VEHICLE PULLED TO THE LEFT AND STRUCK THE FREEWAY CENTER DIVIDER. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SUSPENSION WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED NOR REPAIRED. NO WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE INSURANCE COMPANY DECLINED TO ACCEPT LIABILITY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,514.*DT*JB

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