NHTSA Complaint #11319895 — 2017 SUBARU CROSSTREK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11319895
Vehicle	2017 SUBARU CROSSTREK
Component	ELECTRICAL SYSTEM
Date of Incident	March 20, 2020
Date Filed	March 31, 2020
Mileage	52,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WHEN I PUT MY 2017 SUBARU CROSSTREK IN PARK, I CAN NOT TAKE MY KEYS OUT OF THE IGNITION. THEY ARE LOCKED IN. I HAVE TO PUT MY FOOT BACK ON THE BRAKE, PUT THE CAR IN NEUTRAL, THEN SLAM IT INTO PARK AGAIN, AND EVEN THEN IT DOESNT ALLOW THE KEYS TO TURN ALL THE WAY TO PULL THEM OUT. I HAVE TO DO THIS SEVERAL TIMES, BEFORE THE SENSOR REALIZES THE CAR IS IN PARK AND I CAN TAKE MY KEYS OUT. THIS HAS BEEN HAPPENING ON AND OFF FOR A COUPLE MONTHS, AND IS NOT AT THE POINT WHERE IT IS HAPPENING EVERY SINGLE TIME I GO TO TURN THE CAR OFF.

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#11331139 — June 26, 2020 — VALIDATING COMPLAINT OF WHAT IS LISTED ON NHTSA. 1) KEY STUCK IN IGNITION - WHEN ATTEMPTING TO RELEASE KEY FROM IGNI...

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