NHTSA Complaint #11319698 — 2012 TOYOTA TACOMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11319698
Vehicle	2012 TOYOTA TACOMA
Component	STEERING
Date of Incident	March 2, 2020
Date Filed	March 30, 2020
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 TOYOTA TACOMA. THE CONTACT STATED THAT AFTER MAKING A TURN, THE STEERING FAILED TO RETURN TO THE CENTER POSITION AUTOMATICALLY. THE CONTACT STATED THAT THE STEERING CEASED IN THE TURNED POSITION. THE CONTACT STATED THAT ADDITIONAL EFFORT WAS NEEDED TO CORRECT THE FAILURE. VANDERSTYNE TOYOTA LOCATED AT (4374 W RIDGE RD, ROCHESTER, NY 14626, 585-225-6600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS REPAIRED AT A COST OF $550 OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. *BF*JB

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