NHTSA Complaint #11318594 — 2019 FORD ESCAPE

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11318594
Vehicle	2019 FORD ESCAPE
Component	ENGINE
Date of Incident	December 15, 2019
Date Filed	March 18, 2020
Mileage	500 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SURGED FORWARD TO THE RIGHT AND CRASHED INTO A UTILITY POLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FRIENDLY FORD (2800 N. TELEGRAPH RD, MONROE MI.) THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS AN ABNORMAL NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE NOISE WAS MOST NOTICEABLE WHILE DRIVING DOWN AN INCLINE. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THIS ISSUE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500. *JS

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