NHTSA Complaint #11318497 — 2017 RAM PROMASTER

WE HAVE HAD TWO MAJOR TRANSMISSION REBUILD. FIRST TIME, ON 11/30/18 WAS DRIVING AND BIG NOISE AND TRANSMISSION QUIT WORKING PROPERLY. IT WAS TOWED TO TRANS-KING TRANSMISSION SHOP. IT WAS FIXED ON 1-15-2019 AND COST ME $4096.04 THE SECOND OCCURRENCE WAS AGAIN BIG NOISE AND TRANSMISSION WOULDN'T WORK. ON 2/21/2020 HAD IT TOWED TO SAME TRANSMISSION SHOP BECAUSE IT WAS STILL UNDER THEIR WARRANTY OF 3 YEARS OR 100,000 MILES. THEY FIXED IT UNDER WARRANTY - NO COST TO ME - AND ALSO HAD TO FIX RADIATOR. THE TRANSMISSION SHOP RESEARCHED THIS PROMASTER 2500 AND FOUND THAT IT HAS A MINIVAN TRANSMISSION BUT A TRUCK CHASSIS. THE FLYWHEEL WAS DESTROYED BOTH TIMES. TRANS-KING TRANSMISSIONS WILL NOT PAY FOR THIS PROBLEM AGAIN. PLEASE SEE BOTH INVOICES I HAVE ATTACHED AND READ THE PRINTED VEHICLE INSPECTION FORM ON HOW CHRYSLER NEEDS TO DEAL WITH THIS PROBLEM. ADDITIONALLY, WE HAVE HAD 3 CRACKED WINDSHIELDS (FREEWAY DRIVING ONLY), AND SEVERAL HEADLIGHTS HAVE GONE OUT. WE GOTTA DUMP THIS DOG, I STILL OWE A LOT OF MONEY ON IT. PLEASE CONTACT THE CONTACT PERSON AT TRANS-KING - HE WILL REMEMBER THIS VEHICLE QUITE WELL.