NHTSA Complaint #11312027 — 2012 JEEP COMPASS

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REFUELED, THE PUMP CLICKED OFF PREMATURELY PRIOR TO THE FUEL TANK BEING FILLED. THE CONTACT REPOSITIONED THE NOZZLE AND WAS ABLE TO COMPLETE FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO BRANDYWINE CHRYSLER JEEP DODGE RAM LOCATED AT (3807 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 998-2271) WHERE THE VEHICLE WAS DIAGNOSED, AND IT WAS DETERMINED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE THEN WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. *BF*TP