NHTSA Complaint #11311383 — 2014 TOYOTA SIENNA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11311383
Vehicle	2014 TOYOTA SIENNA
Component	SERVICE BRAKES
Date of Incident	January 28, 2020
Date Filed	February 25, 2020
Mileage	78,929 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING 15 MPH THE BRAKE PEDAL WAS APPLIED HOWEVER DEPRESSED TO THE FLOORBOARD, THE VEHICLE ACCELERATED AND SURGE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED THE IGNITION TO THE OFF POSITION. THE VEHICLE WAS TOWED TO ROMANO TOYOTA 6400 BASILE ROWE, EAST SYRACUSE, NY 13057(315) 445-1070, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,929. *BF*JB

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