NHTSA Complaint #11311370 — 2015 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11311370
Vehicle	2015 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	February 14, 2020
Date Filed	February 25, 2020
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY FRONT WINDSHIELD KEEPS CRACKING ON THE DRIVER SIDE, FROM THE EDGE TOWARDS THE CENTER. I HAVE REPLACED IT MULTIPLE TIMES WITH IT CRACKING FROM THE EDGE. THIS HAS HAPPENED WHEN THE CAR WAS IN MY DRIVEWAY AND ALSO DRIVING ON CITY STREETS. I THINK THE BODY OF THE CAR BENDS AND PUTS TOO MUCH PRESSURE ON THE GLASS WHERE IT KEEPS CRACKING. I'VE INQUIRED WITH MULTIPLE LOCAL SUBARU DEALERSHIPS AFTER GETTING A NOTICE FROM SUBARU AND NONE OF THEM WILL FIX OR HONOR THE LETTER. DUE TO COSTS, I'VE STOPPED REPLACING IT AND AM SETTLING WITH CRACKS IMPAIRING MY VIEW.

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Other VISIBILITY/WIPER Complaints

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#11497130 — December 12, 2022 — My sunroof exploded. Sounded like a gunshot. On the highway, 12/12 1pm. 50+- degrees partly sunny day.

#11466681 — May 30, 2022 — Windshield spontaneously cracked. No impact or accident.

#11463295 — May 3, 2022 — Subaru Outback windshield cracks again within 2 months after warranty replacement pursuant to windshield settlement ...

#11445193 — December 28, 2021 — Outback 2015 Windshield cracked with no obvious reason even at about 30 mph.

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