NHTSA Complaint #11311167 — 2019 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11311167
Vehicle	2019 GMC TERRAIN
Component	ENGINE
Date of Incident	July 23, 2019
Date Filed	February 24, 2020
Mileage	551,001 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. THE CONTACT STATED WHILE REVERSING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE TRANSMISSION ALSO SHIFTED INTO PARK AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL BUICK GMC LOCATED AT 2150 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS INFORMED THAT AN ENGINEER WOULD BE SENT OUT TO DIAGNOSE THE VEHICLE, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 551,001.

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