NHTSA Complaint #11311057 — 2015 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11311057
Vehicle	2015 CHEVROLET IMPALA
Component	STEERING
Date of Incident	February 23, 2020
Date Filed	February 24, 2020
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING DOWN INTERSTATE STEERING ASSIST DISABLED ALARM CAME ON. VEHICLE BASICALLY IMPOSSIBLE TO STEER !! TOOK EXTREME AMOUNT OF EFFORT TO TURN WHEEL AT ALL. WAY BEYOND WHAT A NORMAL NON ELECTRIC STEERING CAR WOULD TAKE WITH POWER STEERING OUT. VERY DANGEROUS AT HIGHWAY SPEEDS. MANAGED TO GET CAR OFF ROAD WITHOUT KILLING MYSELF OR ANYONE ELSE. TOWED TO DEALERSHIP. STEERING GONE. $3100 TO REPLACE. RIDICULOUS FOR A 4 YEAR OLD CAR.

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