NHTSA Complaint #11310631 — 2016 DODGE JOURNEY

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AFTER THE FAILURE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS LOW COMPRESSION ON CYLINDER NUMBER 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.