NHTSA Complaint #11310582 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11310582
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	January 10, 2019
Date Filed	February 21, 2020
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE SHE WAS DRIVING AT APPROXIMATELY 35 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED SHE MANAGED TO SAFELY PULL OVER THE VEHICLE AND WHEN SHE LIFTED THE HOOD SHE SAW WHITE SMOKE COMING FROM THE COOLANT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THE VEHICLE DID NOT HAVE ANY COOLANT AND THAT CAUSED THE ENGINE TO OVER HEAT. HOWEVER A FEW DAYS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (SUTTON FORD 21315 CENTRAL AVE, MATTESON, IL 60443) FOR A DIAGNOSIS. THE DIAGNOSIS WAS DETERMINED THAT THE ENGINE WAS "LOCKED UP AND THE RECALL WAS NOT ASSOCIATED WITH THE FAILURE. THE CONTACT ALSO STATED THAT THE DEALER INFORMED HER IF A FULL DIAGNOSTIC EXAM WAS PERFORMED SHE WOULD BE RESPONSIBLE. THE VEHICLE PREVIOUSLY HAD A REPLACED ENGINE 13 MONTHS PRIOR. THE MANUFACTURER CONFIRMED THE INFORMATION THE DEALER STATED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Related Complaints for the 2014 FORD ESCAPE

Other ENGINE Complaints

#11718968 — February 18, 2026 — At less than a thousand miles after purchasing the vehicle the Coolant has begun intruding into the cylinder wall and...

#11717830 — February 13, 2026 — [XXX] *PERSISTENT LOW COOLANT - REQUIRING CONSTANT TOPPING OFF THE COOLANT FLUID * ENGINE OVERHEATING * ODOR OF COOL...

#11716556 — February 8, 2026 — Coolant intrusion due to head gasket/ cracked cylinder head

#11715183 — February 3, 2026 — The coolant reservoir needs to be refilled on a regular basis even though there is no discernible leak. When it does ...

#11712849 — January 23, 2026 — I’ve always had electrical problems and now when I try to drive it, it smells like it’s going to catch on fire. And I...

Recent Complaints for the 2014 FORD ESCAPE

#11719298 — ENGINE AND ENGINE COOLING — February 20, 2026 — The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, caus...

#11718038 — ELECTRICAL SYSTEM — February 14, 2026 — Passenger side door will not.lock.

#11717862 — ELECTRICAL SYSTEM — February 13, 2026 — [XXX] No accidents thank God no accidents have occurred. The vehicle was not starting and the Ford Dealership ulti...

#11717498 — ENGINE AND ENGINE COOLING — February 12, 2026 — The contact owns a 2014 Ford Escape. The contact stated that her son previously replaced the spark plugs and other un...

#11717320 — ENGINE AND ENGINE COOLING — February 11, 2026 — The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, attempting to activate ...