NHTSA Complaint #11309466 — 2015 CHRYSLER 200

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11309466
Vehicle 2015 CHRYSLER 200
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 83,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THE CAR STALLS AND SHUTS DOWN WITH NO WARNING AT ALL. HAS BEEN IN THE SHOP FOR THE LAST 3 WEEKS. IT WAS BOUGHT USED FROM DRIVETIME IN DULUTH GEORGIA. I WAS TOLD BY NATIONAL TIRE AND BATTERY THAT THEY WERE NOT GOING TO TOUCH WHEN I TOOK IT THERE FOR REPAIR, THEY RECOMMEND THAT I TAKE IT TO A CHRYSLER DEALER, AT THAT TIME IT WOULD RANDOMLY STALL BUT WOULD START BACK UP SO I WENT TO WORK THE NEXT DAY AND THEY CAR STALLED AGAIN AND GOT REALLY SLUGGISH I WAS ABLE TO MAKE OVER TO CHRYSLER DEALERSHIP IN BUFORD GEORGIA. THEY SAID IT NEEDED A TIRE SENSOR AFTER THEY PUT THE TIRE SENSOR ON IT STALLED OUT ON THEM AGAIN SO THEY THEN SAID IT NEEDED A ABS MODULAR ONCE THEY INSTALLED THE ABS MODULAR TOOK IT FOR A TEST DRIVE AND IT STALLED ON THEM AGAIN THEN THEY SAID THEY FOUND SOME LOOSE WIRES NEAR THE TRANSMISSION THE FIXED AND THE CAR WAS RUNNING. I HAD THE CAR FOR 2 DAYS AND IT STALLED OUT AGAIN. DRIVETIME THEN SENT A TOW TRUCK OVER TO TAKE THE CAR BACK TO CHRYSLER IN BUFORD NOW THEY ARE SAYING THE CAR NEEDS A WIRING HARNESS AT THIS POINT TO ME THE CAR IS UNSAFE AND NOT RELIABLE AT ALL. I PICK MY GRANDKIDS UP DAILY AND I CAN NOT AFFORD TO HAVE THEM IN THE BACK SEAT AND THE CARS STALLS AND WE GET HIT. OBVIOUSLY THEY DON'T KNOW WHAT WRONG AND THEY ARE SPECULATING. I HAVE ONLY HAD THIS CAR 4 MONTH ON FEBRUARY 12TH 2020 AND IT'S BEEN IN THE SHOP FOR THE LAST 3 WEEKS AND CHRYSLER CAN'T EVEN REPAIR A CHRYSLER... THIS IS A HUGE PROBLEM. DRIVETIME IS PAYING FOR EVERYTHING SO FAR EXCEPT OUR FUNERALS GOD FORBID SOMETHING AWFUL SHOULD HAPPEN. THIS ALL HAPPENED ON HIGHWAY 78 IN SNELLVILLE GEORGIA AND THEY CAR WAS IN MOTION WHEN IT STALLED OUT. THIS IS UNSAFE, WE COULD HAVE BEEN RAMMED THE CAR JUST SHUTS DOWN IN THE MIDDLE OF ACCELERATING, SLOWING DOWN FOR A TURN, GOING DOWNHILL, IN THE INTERSECTION IT HAS SHUT DOWN BUT THAT TIME IT STARTED RIGHT BACK UP

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