NHTSA Complaint #11308977 — 2017 RAM 1500

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS IN COLDER TEMPERATURES THE AIR RIDE SUSPENSION FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WITH TEMPERATURE AT 10 DEGREES AND BELOW. THE VEHICLE WAS TAKEN TO (LOCKWOOD MOTORS LOCATED AT 1310 E COLLEGE DR, MARSHALL, MN 56258) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.