NHTSA Complaint #11308870 — 2013 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11308870
Vehicle	2013 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	February 5, 2019
Date Filed	February 12, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE HEATER CORE WAS LEAKING. DRIVING ON THE EXPRESSWAY IN THE MIDDLE OF WINTER THE HEATER CORE STARTED LEAKING AND MY WINDOWS INSTANTLY FOGGED OVER NOT ALLOWING ME TO SEE OUT OF THE WINDSHIELD OR SIDE WINDOWS. I HAD TO PULL OVER TO THE SHOULDER TO CLEAR MY WINDOWS. AFTER THAT I NOTICED THAT I HAD LITTLE TO NO HEAT IN THE TRUCK AND STARTED TO SMELL THE ANTIFREEZE INSIDE OF THE TRUCK. CALLED DEALER THEY QUOTED $1200-1500 FOR REPAIR. I ASKED IF THEY HAD ISSUES WITH THAT HAPPENING AND THEY STATED THAT THEY WOULD GET 2-3 TRUCKS EVERY WINTER. I HAD THE REPAIR DONE BY A INDEPENDENT SHOP WHICH WAS CHEAPER. ALSO HAVE A CO WORK WITH SAME TRUCK YEAR AND A WEEK AFTER MINE WENT SO DID HIS.

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