NHTSA Complaint #11308836 — 2015 GMC YUKON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11308836
Vehicle 2015 GMC YUKON
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TAIL LAMPS WOULD INTERMITTENTLY OPERATE. AT TIMES NONE WOULD WORK AT OTHERS SOME WOULD WORK. AND OTHERS ALL WOULD WORK. GMC FINALLY ADDRESSES THIS WITH: N182180270 (SPECIAL COVERAGE). GMC WAS AWARE OF THIS ISSUE ON OR PRIOR TO NOVEMBER 26, 2019. THEY STATED NOTIFICATIONS TO CUSTOMERS WOULD BEGIN ON DECEMBER 12, 2019. I WAS NOTIFIED TODAY 2-12-2020 WELL AFTER GMC WAS AWARE OF ISSUES. GMC ALLOWS FOR WARRANTY OF 6 YEARS AFTER PLACED IN SERVICE OR 72,000 MILES. SINCE MY VEHICLE HAD 902 MILES AT TIME OF PURCHASE MY WARRANTY EXPIRED AT 72,902 MILES. HAD GMC MADE ME AWARE IN DECEMBER OR TOO AFTER KNOWING IN LATE NOV 2019 I WOULD STILL HAVE BEEN UNDER WARRANTY FOR A RESOLUTION TO FIX ISSUES. THERE WILLFUL NEGLIGENCE IN FAILING TO NOTIFY ME HINDERED THEIR AVAILABLE WARRANTY UNDER SPECIAL COVERAGE OF NO USE TO ME TO MY DETRIMENT OF SEVERAL HUNDRED DOLLARS (~$1800 USD).

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