NHTSA Complaint #11308315 — 2011 INFINITI G37

DRIVER'S SIDE WINDOW REJECTS AUTOMATIC ROLL-UP. WHEN USING THE ONE TOUCH AUTO ROLL-UP FUNCTION, THE WINDOW ROLLS-UP, BUT COMES BACK DOWN ON IT'S OWN (BACK TO HALF-WAY DOWN) ONCE IT REACHES THE TOP. THIS HAS HAPPENED A LOT PRIOR TO PAYING FOR AN INFINITI DEALERSHIP TO REPLACE THE WINDOW MOTOR AND NOW HAPPENS PERIODICALLY (4-6 TIMES PER MONTH) AFTER THE MOTOR WAS REPLACED. DATE OF SERVICE 1/2/18 #ESC WINDOW MOTER - 4170 CEXT - 1 80731-JL00A MOTOR ASSY - REGULATOR, LH$395 NOTES FORM MECHANIC: "FOUND DRIVERS WINDO MOTER WEAK SO WINDO WILL NOT STAY TIMED. REPLACED MOTER AND RE TIMED WINDOW". PERFORMED BY AUSTIN INFINITI (INVOICE # 97034). THIS WOULD OCCUR DURING DRIVING, WHILE VEHICLE WAS STATIONARY AND ALSO ONLY WHEN ACCESSORIES WERE ON (ENGINE NOT ON). ANYTIME PRIOR TO FIX. NOW IT CONTINUES TO HAPPEN RANDOMLY/PEIODICALLY DUE TO UNKNOWN REASON.