NHTSA Complaint #11307679 — 2013 CHEVROLET CAPTIVA

BROUGHT THE VEHICLE INTO A CHEVY DEALER BECAUSE IT WAS CONSUMING OIL MUCH QUICKER THAN NORMAL. I WAS HAVING TO PUT ROUGHLY 2 QUARTS IN EVERY WEEK. I DO MOSTLY SMALL TOWN DRIVING SO NOTHING TOO EXTENSIVE. THE DEALER SHOWED NO EXTERNAL LEAKS AND SUGGESTED DOING A DIAGNOSTIC TO SEE IF THERE WAS INTERNAL CONSUMPTION. CAME TO FIND THAT THE PISTON RINGS INSIDE THE ENGINE ARE BAD AND NEED TO BE REPLACED. ACCORDING TO THEM, THIS IS A COMMON PROBLEM FOR CHEVY SUVS MADE DURING THIS TIME. TO REPLACE WOULD MEAN TO REBUILD THE ENTIRE ENGINE AND COSTS AROUND $3,200 IF YOU CAN FIND A SHOP WILLING TO MESS WITH IT. VERY DISAPPOINTED. MY SISTER HAD THE SAME PROBLEM IN AN EQUINOX. HER RINGS WERE RECALLED AND CHEVY REPLACED FOR FREE. WOULD LOVE TO HAVE THEM LOOK INTO THIS AS IT SEEMS LIKE MOST PEOPLE ARE HAVING THE SAME PROBLEM...OIL CONSUMPTION AND ENGINE IDLING ISSUES. SUCKS FOR A CAR TO BE LESS THAN 7 YEARS OLD AND BE UNDRIVEABLE. WILL THINK TWICE BEFORE PURCHASING ANOTHER CHEVY.