NHTSA Complaint #11307650 — 2013 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11307650
Vehicle	2013 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	February 6, 2020
Date Filed	February 7, 2020
Mileage	144,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THIS IS A "PUSH BUTTON" START VEHICLE. WHEN YOU PUSH THE BUTTON TO TURN OFF THE ENGINE, THE ELECTRICAL COMPONENTS / ACCESSORIES REMAIN ON INSTEAD OF TURNING OFF WITH THE ENGINE. THERE IS NO KEY TO REMOVE SO YOU CANNOT MANUALLY TURN OFF THE ELECTRICAL COMPONENTS / ACCESSORIES. EVEN UPON EXITING THE VEHICLE AND LOCKING IT, THE ELECTRICAL SYSTEMS REMAIN "ON" EVEN THOUGH THE ENGINE IS OFF. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. THE GEAR SHIFT SHOWS PARK. IT SEEMS THAT SOME TYPE OF SENSOR IS NOT PROPERLY COMMUNICATING TO SHUT ITSELF DOWN.

Related Complaints for the 2013 MAZDA CX-5

Other ELECTRICAL SYSTEM Complaints

#11515272 — April 3, 2023 — The car does not turn off when I put it in park and push the ON/OFF button. I have to start and turn off multiple tim...

#11466253 — May 26, 2022 — My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wif...

#11461904 — April 23, 2022 — When you shut the car off the radio and other components do not shut down. You have to start the car back up and put ...

#11456579 — March 14, 2022 — My car won't shut off! I put it in park and turn it off and the accessories stay on. It is getting worse and worse an...

#11448084 — January 19, 2022 — The contact owns a 2013 Mazda CX-5. The contact stated that the PUSH to START button was not able to turn off the veh...

Recent Complaints for the 2013 MAZDA CX-5

#11707155 — UNKNOWN OR OTHER — December 26, 2025 — Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot f...

#11707158 — UNKNOWN OR OTHER — December 26, 2025 — Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot f...

#11707160 — UNKNOWN OR OTHER — December 26, 2025 — Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot f...

#11707161 — UNKNOWN OR OTHER — December 26, 2025 — Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot f...

#11707165 — UNKNOWN OR OTHER — December 26, 2025 — Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot f...