NHTSA Complaint #11307218 — 2015 RAM 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11307218
Vehicle	2015 RAM 3500
Component	SUSPENSION
Date of Incident	January 20, 2020
Date Filed	February 5, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE MESSAGE 'SERVICE AIR SUSPENSION SYSTEM 'ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MILLSBORO CHRYSLER, JEEP, RAM LOCATED AT 28380 DUPONT BLVD, MILLSBORO, DE 19966 HOWEVER, THE MECHANIC WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FOUR TIMES FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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Recent Complaints for the 2015 RAM 3500

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