NHTSA Complaint #11302929 — 2018 CHRYSLER PACIFICA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11302929
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 28, 2020
Date Filed	January 29, 2020
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.

Related Complaints for the 2018 CHRYSLER PACIFICA

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#11364809 — October 17, 2020 — ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STA...

#11363646 — October 9, 2020 — MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECT...

#11311635 — February 26, 2020 — CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN IN...

#11307040 — February 4, 2020 — I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE...

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