NHTSA Complaint #11302746 — 2013 FORD ESCAPE

A YEAR AGO... COOLANT WAS BEING LOST ADD COOLANT LIGHT KEPT COMING ON. I ADDED COOLANT THEN CALLED DEALERSHIP AND GOT IT IN. DEALERSHIP HANDED ME KEYS BACK TWICE AS BOTH TIMES SAYING THEY COULD NOT FIND THE ISSUE OR LEAK .AFTER DEMANDING THEY FIND ISSUE LAST YEAR BECAUSE COOLANT WAS LEAKING OUT AND I NEEDED TO ADD IT ONCE A WEEK OR TWICE.., THEY DID THOROUGH TEST AND AGAIN SAID FOUND NOTHING. YESTERDAY IT LET ME SIT ALONG SIDE OF ROAD TEMPERATURE GAUGE HEATED UP TO THE HIGH RED MARK. DEALERSHIP REALIZED ISSUE IS THERE NOW AND THEY FOUND HEATER HOSE TO COOLANT TANK HAD A LEAK IN IT- THIS IS THE 3RD TIME I REPORTED THIS ISSUE AND I HAVE TO PAY SINCE MY WARRANTY COMPANY THROUGH DEALERSHIP WON'T COVER THE HEATER HOSE PART. WARNING LIGHT CAME ON AND SLOWED MY VEHICLE DOWN SO I KNEW TO PULL OFF AND TEMP GAGE WENT TO THE HIGHEST LEVEL.