NHTSA Complaint #11302592 — 2016 FIAT 500X

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE CHANGED GEARS INDEPENDENTLY. THE DRIVE MODE UNAVAILABLE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF D'AMBROSIO ALFA ROMEO FIAT OF THE MAIN LINE, LOCATED AT 487 LANCASTER AVE, MALVERN, PA 19355, AND WAS TOLD THAT SOMETHING STICKY MIGHT HAVE SPILLED IN THE VEHICLE WHICH CAUSED THE MALFUNCTION LIGHT TO BE DISPLAYED. THE CONTACT DISAGREED WITH THE ASSESSMENT. THE TECHNICIAN STATED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO THE CARMAN CHRYSLER-JEEP-DODGE DEALER, LOCATED AT 196 S DUPONT HWY, NEW CASTLE, DE 19720, AND IT WAS STATED THAT SOMETHING STICKY MIGHT HAVE SPILLED AND ENTERED THE DRIVE MODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.