NHTSA Complaint #11302584 — 2015 AUDI S3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11302584
Vehicle 2015 AUDI S3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

THERE WAS A RECALL ON THE SEATBELT SENSOR GOING OFF IF THERE WAS NO PASSENGER ON SEAT AND PASSENGER AIRBAG BEING OFF DESPITE A PASSENGER SITTING ON THE SEAT. (CAMPAIGN NUMBER: 19V474000) I TOOK MY CAR TO THE DEALERSHIP FOR THE RECALL WHERE THEY REPLACED THE FAULTY WIRE/CONNECTOR AND EXCHANGED IT FOR A MORE STURDY CONNECTOR. THIS FIXED THE PROBLEM FOR A FEW MONTHS AFTER TAKING IT IN AND THEN THE SAME PROBLEM OCCURRED AGAIN RANDOMLY GOING TO WORK, AND SINCE THEN HAS NOT GONE AWAY! THE PASSENGER AIRBAG LIGHT IS ALWAYS ON AND THE SEATBELT ALARM GOES OFF EVEN IF THERE IS NO PASSENGER, IF THERE IS A PASSENGER, THE PASSENGER AIRBAG LIGHT IS STILL OFF. THE DEALERSHIP TOLD ME IT'S NOT THE WIRE/CONNECTOR AND THEY WILL HAVE TO REPLACE THE WHOLE SENSOR SYSTEM ON THE SEAT WHICH THE WARRANTY IS NOT GOING TO COVER SINCE THEY DON'T COVER SAFETY THINGS WHICH NOW THEY WILL CHARGE AROUND 1000 DOLLARS. I WENT AHEAD WITH THE REPAIR BECAUSE THIS IS A LIABILITY ISSUE, AND I CANNOT HAVE PASSENGERS IN MY VEHICLE WHEN THE VEHICLE IS SAYING THE PASSENGER AIRBAG IS OFF EVEN IF A PERSON IS SITTING THERE. PLEASE INVESTIGATE THIS AS THE FAULTY WIRE/CONNECTOR REPLACEMENT IS ONLY A TEMPORARY FIX AND THEY NEED TO REPLACE THE WHOLE SENSOR SYSTEM IN THE SEAT TO GET THIS PROBLEM FIXED! THANK YOU.

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