NHTSA Complaint #11302569 — 2013 FORD FUSION

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING 40 MPH, THERE WAS AN ODOR OF BURNING WIRES THAT WAS EMITTED THROUGH THE VEHICLE VENT. THE DRIVER COASTED TO THE SIDE OF THE ROAD, POP THE VEHICLE HOOD AND NOTICED SMOKE AND FLAME WAS COMING FROM THE ENGINE COMPARTMENT. A PERSON CAME AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ALSO EXTINGUISHED THE FIRE AND FILE A REPORT. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TOW YARD AND THEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED AND INFORMED THE CONTACT THAT THE WATER PUMP, THE HEADS CRACK DUE TO THE EXTREME HEAT THAT SPILL OUT OIL WHICH CAUSE THE FIRE. THE WATER PUMP THE PULLEY AND HEADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.