NHTSA Complaint #11301596 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11301596
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	January 10, 2020
Date Filed	January 24, 2020
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

I HAVE A 2015 KIA OPTIMA WITH 74,000 MILES. AS I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN SUDDENLY IT STARTED SHAKING AND RELEASED BLACK SMOKE PRIOR TO ENGINE FAILURE. A VEHICLE BEHIND ME HAD TO BRAKE AND SWERVE TO MISS HITTING ME. THIS INCIDENT OCCURRED ON JANUARY 10, 2020. I RECEIVED A DIAGNOSIS FROM THE DEALERSHIP CONFIRMING THE VEHICLE HAD ENGINE FAILURE DUE TO KNOCK SENSOR AND COMPRESSION ISSUES. ALSO STATED THAT THE HEAD GASKET IS DAMAGED. I CONTACTED KIA AND INITIALLY THEY STATED IF THE ENGINE FAILURE WAS DUE TO A KNOCK SENSOR ISSUE, IT WOULD BE COVERED. AFTER WAITING NEARLY 20 DAYS KIA IS STATING THAT MY VEHICLE IS OUT OF WARRANTY. ANY ADVICE ON REMEDIES OR WHAT COULD BE DONE TO HAVE MY VEHICLE FIXED IS GREATLY APPRECIATED.

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