NHTSA Complaint #11301233 — 2017 RAM 2500

I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.