NHTSA Complaint #11301090 — 2018 FORD EXPEDITION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11301090
Vehicle	2018 FORD EXPEDITION
Component	STRUCTURE:BODY
Date of Incident	December 2, 2019
Date Filed	January 22, 2020
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

THE REAR WINDOW DEFROST CONNECTORS DETACHED FROM THE REAR WINDOW, WHICH MEANS THE REAR WINDOW DEFROST DOES NOT WORK AT ALL. ON TWO SEPARATE OCCASIONS, THE REAR WINDOW DEFROST SOLDER HAS DETACHED. THE FIRST TIME WAS THE DRIVER SIDE. I TOOK IT IN, AND OUR LOCAL DEALERSHIP FIXED IT WITH A GLUE-ON REPAIR KIT. THE SECOND TIME IT WAS THE PASSENGER SIDE. IT IS CURRENTLY IN WARRANTY JAIL AGAIN AT OUR LOCAL DEALERSHIP SO THEY CAN ATTEMPT TO FIX IT.

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