NHTSA Complaint #11300623 — 2016 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11300623
Vehicle	2016 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	January 15, 2020
Date Filed	January 21, 2020
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

THE START/STOP FEATURE ON THIS MODEL JEEP GRAND CHEROKEE MALFUNCTIONED AT A MAJOR INTERSECTION. THE ENGINE STOPPED WHILE I WAS AT A RED LIGHT FOR A PROLONGED PERIOD OF TIME (THE FEATURE WORKING AS IT SHOULD AT THAT MOMENT); WHEN THE LIGHT TURNED GREEN, AND I RELEASED MY FOOT OFF THE BREAK, THE ENGINE WOULD NOT TURN BACK ON. THE VEHICLE HAD TO BE PUT IN PARK, TURNED OFF AND TURNED BACK ON FOR THE ENGINE TO POWER BACK UP AND MOVE.

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