NHTSA Complaint #11300041 — 2011 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11300041
Vehicle	2011 FORD MUSTANG
Component	ENGINE
Date of Incident	January 17, 2020
Date Filed	January 17, 2020
Mileage	92,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL TICKING NOISE DETECTED FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED METRO FORD 9000 NW (7TH AVE, MIAMI, FL 33150, (305) 751-9711) HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,800.

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