NHTSA Complaint #11299190 — 2018 FORD FUSION ENGINE

Complaint Details

ODI Number	11299190
Vehicle	2018 FORD FUSION
Component	ENGINE
Date of Incident	January 13, 2020
Date Filed	January 14, 2020
Mileage	31,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.

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