NHTSA Complaint #11297772 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11297772
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	January 3, 2020
Date Filed	January 7, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY BATTERY DIED. IT WAS JUMPED AND WORKING, BUT THE CAR WAS NOT DRIVABLE BECAUSE THE 'HOT ENGINE' MESSAGE WAS ON. IT WAS TOWED TO FIRESTONE. THEY PUT A NEW BATTERY IN, BUT THE 'HOT ENGINE ' LIGHT WAS STILL ON. I FOUND A RECALL ABOUT THE COOLANT SYSTEM ON THE INTERNET. 17S09. THE CAR WAS TOWED TO HUNTERSVILLE FORD DEALERSHIP. THEY HAVE HAD IT FOR 24 HOURS AND HAVE NOT CALLED OR RETURNED MY CALLS.

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