NHTSA Complaint #11291904 — 2014 DODGE JOURNEY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11291904
Vehicle	2014 DODGE JOURNEY
Component	AIR BAGS
Date of Incident	December 18, 2019
Date Filed	December 29, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE CLEANING MY VEHICLE IN MY DRIVE WAY I NOTICED A COMPARTMENT UNDER MY STEERING WHEEL SHOWING. I THEN TOOK IT TOO A DODGE DEALERSHIP FOR A RECALL THAT I RECEIVED IN THE MAIL AND I ALSO ASKED ABOUT THE CLOTH LIKE MATERIAL SHOWING UNDER MY STEERING WHEEL. THE YOUNG MAN NOTIFIED ME THAT IT WAS THE AIRBAG COMING OUT FROM UNDER THE STEERING WHEEL AS WELL AS A SENSOR/ELECTRICAL PROBLEM. I AM A NEW MOM TO BE AND HAVING A NEWBORN IN THIS VEHICLE IS UNEXCEPTIONABLE. THIS VEHICLE IS ONLY A FEW YEARS OLD WITH SO MANY RECALLS. IM SO DISAPPOINTED

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