NHTSA Complaint #11290669 — 2012 KIA FORTE

2012 KIA FORTE KOUP DRIVING ON A 45MPH ROAD WHEN WITHOUT WARNING ENGINE SEIZED CAUSING DANGEROUS SITUATION ATTEMPTING TO PULL CAR TO SIDE WITHOUT POWER. TOOK VEHICLE TO DELEARSHIP FOR WARRANTY SERVICE AS CAR WAS STILL UNDER WARRANTY WAS DENIED WARRANTY SERVICE FOR LUDICROUS REFUSAL TO ACCEPT MAINTENANCE RECORDS BECAUSE I SCANNED THE ORIGINALS AND WOULD NOT HAND OVER THE ORIGINALS. VEHICLE WAS IN PERFECT RUNNING ORDER AND I PROVIDED VIDEO EVIDENCE SHOWING KIA VIDEO I HAPPENED TO HAVE SHOT JUST A FEW WEEKS BEFORE THE ENGINE FAILED DEMONSTRATING CAR WAS RUNNING PERFECT WITHOUT ANY SHAKES, RUMBLES,ODD NOISES AND ABSOLUTELY NO "SERVICE ENGINE" OR OTHER WARNING LIGHTS. KIA TOOK 2 MONTHS TO EVEN GIVE ME A PRELIMINARY DECISION THAT WOULD NOT COVER THE REPAIRS WITH NO OFFER TO ASSIST WITH A LOANER CAR OR RENTAL OR ANY OTHER ASSISTANCE. OPENED ENGINE UP TO FIND METAL SHAVINGS AND OTHER REMNANTS FROM MANUFACTURE FLOATING AROUND IN OIL PAN. UPON INVESTIGATING A LITTLE FURTHER DISCOVERED THAT KIA NEEDS TO HELD ACCOUNTABLE NOT ONLY FOR THE GDI THETA ENGINES THAT HAVE BEEN RECALLED UNDER SC147 BUT ALSO THE MPI MODEL ENGINES LIKE I HAVE IN MY CAR. IN THE RECALL KIA CLAIMS METAL SHAVINGS FROM MANUFACTURE OF THE CRANKSHAFTS ON THE GDI ENGINES CAUSED THE ISSUES.......HOWEVER, THE EXACT SAME CRANKSHAFT DOWN TO THE PART NUMBERS ARE 100% IDENTICAL. PLEASE I IMPLORE YOU TO HOLD KIA ACCOUNTABLE NOT ONLY FOR THE GDI ENGINES BUT ALSO THE MPI AS WELL. THEY BOTH USE THE EXACT SAME PART KIA CLAIMS HAD ISSUES AND KIA CONTINUES TO LIE AND NOT HONOR THEIR WARRANTY.