NHTSA Complaint #11290292 — 2014 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11290292
Vehicle	2014 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2019
Date Filed	December 20, 2019
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES INTO LIMP MODE AGAIN WHILE ON THE HWY. CAR IS CURRENTLY AT DODGE DEALERSHIP AGAIN, NOW THEY'RE SAYING IT'S THE STARTER CAUSING THE PROBLEM. THIS ISSUE HAS BEEN SINCE JULY 2019 AND IS STILL ONGOING, LAST LIMP MODE WAS SUNDAY DECEMBER 15, 2019. I HAVE TONS OF DOCUMENTATION OF THE WORK THAT HAS BEEN DONE PLEASE ADVISE IF YOU SHOULD NEED ANY

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