NHTSA Complaint #11289387 — 2013 GMC TERRAIN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11289387 |
| Vehicle | 2013 GMC TERRAIN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 89,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
PURCHASED CAR USED FROM GMC DEALER 88,706 MILES. 1 PREVIOUS OWNER THTA PURCHASED FROM GM DEALER NEW, I PURCHASED EXTRA 100,000 WARRANTY IN ADDITION. I DRIVE ABOUT 10 MILES TOTAL A DAY ABOUT 3 DAYS A WEEK TO WORK, SO I HAVE NOT PUT MANY MILES ON IT. 30 DAYS AFTER PURCHASE WHEN DRIVING HOME FROM WORK GOT TO DRIVEWAY, CAR DUMPED LARGE QUANTITIES OF OIL ON DRIVEWAY. NO WARNING LIGHTS EVER CAME ON TO INDICATE A PROBLEM. DIAGNOSTICS SHOULD HAVE INDICATED PRESSURE BUILD-UP. CAR HAD HESITATED A BIT AT THE LAST STOPLIGHT BEFORE MY HOUSE ON THE WAY HOME BUT NOT BAD AND ONLY ONE TIME. OIL ALL OVER UNDERSIDE OF VEHICLE. TOWED TO DEALER, GM KNOWS OF THE ISSUE BUT MY VIN IS NOT ON "THE LIST" FOR THE "SERVICE ADJUSTMENT" NOT A RECALL BUT IT SHOULD BE.. NOBODY CAN SAY WHY. WILL COVER PART BUT NOT ALL OF THE DAMAGE DESPITE THIS BEING THE RESULT OF A REALLY POOR ENGINE DESIGN THAT IS A "HIGH OIL CONSUMPTION" VEHICLE. IS THIS THE 70S? THAT SHOULD NOT EVEN BE A THING IN 2019. THE OIL SLUDGE IN ENGINE CAUSED THE PCV TO FREEZE UP IN THE COLD TEMPS AND IT BLEW OUT THE REAR MAIN SEAL FOR THE ENGINE. THEY WANT $1300 FROM ME TO FIX AND GM IS COVERING PART OF THE COST. BUT IF IT IS A DESIGN FLAW AND THEY KNEW ABOUT IT, THEY SHOULD HAVE FIXED IT BEFORE THEY SOLD IT. EXTENDED WARRANTY WILL NOT COVER THIS BECAUSE THEY DO NOT INCLUDE THE PCV. LIKELY WILL NOT EVER COVER ANYTHING WITH THE ENGINE SINCE IT IS A DESIGN FLAW AND THOSE ARE BY DEFINITION PRE-EXISTING AND HIGH OIL CONSUMPTION THAT IS NOT COMING OUT ON THE GROUND IS FOULING UP SOMETHING. SO MY FIRST PAYMENT IS NOT EVEN DUE YET AND I ALREADY OWE MONEY TO SOMEONE ELSE AND IT IS SIGNIFICANT MONEY THAT WILL NOT BE EASY TO PAY. IF THIS HAD HAPPENED ON THE HIGHWAY, I WOULD HAVE LOST USE OF THE VEHICLE AT HIGH SPEED AND WOULD LIKELY HAVE CAUSED A CRASH.
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