NHTSA Complaint #11288652 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11288652
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	November 18, 2019
Date Filed	December 12, 2019
Mileage	73,589 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE "ENGINE FAILURE" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SMELLED AND OBSERVED SMOKE EMITTING FROM THE HOOD. A FIRE OCCURRED UNDER THE HOOD AND THE DRIVER WAS ABLE TO LOCATE A FIRE EXTINGUISHER AND PUT OUT THE FLAMES HIMSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SONJU ALL AMERICAN SUPERSTORE (LOCATED AT 893 SCENIC DR, TWO HARBORS, MN 55616, (218) 834-2101) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,589.

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