NHTSA Complaint #11287965 — 2012 JEEP WRANGLER SUSPENSION

Complaint Details

ODI Number	11287965
Vehicle	2012 JEEP WRANGLER
Component	SUSPENSION
Date of Incident	December 7, 2019
Date Filed	December 9, 2019
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SINCE EARLY NOVEMBER OF 2019, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" FOUR SEPARATE TIMES WHILE DRIVING. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 45 MPH. THE STEERING WHEEL STARTED TO TURN LEFT AND RIGHT WITHOUT WARNING AND THE FRONT OF THE VEHICLE SHOOK VIOLENTLY. THE CONTACT ATTEMPTED TO HOLD THE STEERING WHEEL STEADY AND BRAKE SLOWLY. THE VEHICLE WAS FINALLY ABLE TO BE CONTROLLED WHEN IT SLOWED DOWN TO APPROXIMATELY 15 MPH. MOSS BROS. CHRYSLER JEEP DODGE RAM (27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555, (855) 999-8991) STATED THAT THEY HAD NOT HEARD OF THE "DEATH WOBBLE" AND ATTEMPTED TO SCHEDULE AN APPOINTMENT AND CHARGE FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE REPAIR COST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

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