NHTSA Complaint #11287123 — 2016 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11287123
Vehicle 2016 FORD ESCAPE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 31,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

I BOUGHT IT AROUND AUG 1, 2019 WITH ABOUT 30,000 MI. LESS 2 MONTHS AFTER I BOUGHT IT, IT STARTED INTERMITTENTLY GOING TO LIMP MODE, WHERE I CAN'T ACCELERATE PAST ~1500 RPMS. RESTARTING THE CAR USUALLY MAKES IT GO BACK TO NORMAL. THOUGH SOMETIMES I HAVE TO RESTART THE CAR SEVERAL TIMES, WHICH SOMETIMES TRIGGERS THE CHECK ENGINE LIGHT, AND/OR TURN IT OFF AND WAIT A COUPLE MIN TO MAKE IT GO AWAY. IF I RESTART THE CAR, AND IT IMMEDIATELY GOES BACK TO LIMP MODE, I CAN HEAR/SEE THE RPMS GO ABNORMALLY HIGH FOR SEC THEN GO BACK DOWN. WHEN IN LIMP MODE, THE TRACTION CONTROL WARNING LIGHT, AIRBNB WARNING LIGHT, "HILL START ASSIST NOT AVAILABLE" MESSAGE, AND "ENGINE FAULT SERVICE NOW" MESSAGE COME ON. IT USUALLY GOES INTO LIMP MODE AT LOW SPEEDS IN STOP AND GO TRAFFIC WHEN I'M STOPPING AND SOMETIMES WHEN ACCELERATING, ESPECIALLY ON HILLS. THOUGH IT CAME ONCE ON THE INTERSTATE WHEN I WAS JUST SLIGHT BRAKING GOING FROM ~ 70 MPH TO 65 MPH, REQUIRING ME TO DANGEROUSLY PULL OVER ONTO THE SHOULDER OF THE INTERSTATE AT NIGHT. I TOOK IT TO THE TOOTHMAN FORD DEALER IN GRAFTON, WV WHERE I BOUGHT THE CAR, AND THEY THE FOUND CODE P2107 ABOUT THE THROTTLE ACTUATOR. THEY TOLD ME THAT THE THROTTLE BODY NEEDS REPLACED. I HAD THAT DONE 2 TIMES WITH 2 DIFFERENT THROTTLE BODIES BUT THAT DIDN'T FIX IT. I TOOK IT TO ANOTHER FORD DEALER FOR A 2ND OPINION WHILE IT WAS IN LIMP MODE, AND THEY FOUND A CODE ABOUT A PROBLEM WITH THE THROTTLE BODY CIRCUITRY/WIRING, BUT THEY CHECKED ALL THE WIRING AND COULDN'T FIND ANYTHING WRONG. ALSO, ONCE WHEN I DID A COLD START AFTER MY CAR WAS PARKED IN THE RAIN ALL DAY, THE CAR WENT STRAIGHT INTO LIMP MODE AS SOON AS I TURNED IT ON.ALSO, ONE TIME IN LIMP MODE I SMELLED GAS BURNING. I TOOK IT TO AN INDEPENDENT SHOP TO DIAGNOSE THE ODOR AND WAS TOLD THE GAS WASN'T GETTING TO ALL THE CYLINDERS. RESTARTING THE CAR TEMPORARILY MADE THE PROBLEMS GO AWAY THESE TIMES TOO.

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