NHTSA Complaint #11286917 — 2017 DODGE JOURNEY

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11286917
Vehicle	2017 DODGE JOURNEY
Component	ENGINE
Date of Incident	December 3, 2019
Date Filed	December 4, 2019
Mileage	60,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD AND SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE OCCUPANTS EXITED THE VEHICLE. AFTERWARDS, THE VEHICLE BURST INTO FLAMES AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

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