NHTSA Complaint #11286477 — 2016 DODGE JOURNEY ENGINE

Complaint Details

ODI Number	11286477
Vehicle	2016 DODGE JOURNEY
Component	ENGINE
Date of Incident	November 20, 2019
Date Filed	December 2, 2019
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE VEHICLE UNINTENTIONALLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE THE CONTACT WAS INFORMED THAT THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND EMAIL THEM THE INFORMATION. THE FAILURE MILEAGE WAS 69,000.

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