NHTSA Complaint #11282895 — 2017 FORD FUSION

MY FUSION ENGINE AUTOMATICALLY TURNS OFF AND DOESN'T WANT TO TURN BACK ON, SHOWING ME A NEEDS NEW BATTERY AND NEEDS SERVICE WARNING. IT TAKES MULTIPLE ATTEMPTS TO RESTART THE CAR TO GET IT BACK ON SOMETIMES TAKING MINUTES. I TOOK IT TO THE MAC HAIK FORD DEALERSHIP SERVICE CENTER TODAY AND THEY TOLD ME THIS WAS NORMAL. AS IF THE CAR TELLING ME IT NEEDS A NEW BATTERY, WHILE THE NEEDS SERVICE WARNING LIGHT COMES ON, AND THEN TURNING ITSELF OFF IS NORMAL. MY CAR IS DYING AT STOP LIGHTS LEAVING ME STRANDED WITH CARS HONKING AT ME AND THEY DIDN'T SEEM TO CARE. THEY TRIED TO GIVE IT BACK TO ME AS IS AND I TOLD THEM TO GIVE IT TO A BETTER MECHANIC AND THEY ARE CHECKING IT AGAIN. I LOOKED ONLINE IN FORUMS AND APPARENTLY THIS IS A COMMON ISSUE AND FORD DOESN'T EVER FIX IT. HTTPS://WWW.F150FORUM.COM/F118/AUTO-STARTSTOP-ERROR-437920/INDEX4/