NHTSA Complaint #11281793 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB