NHTSA Complaint #11281720 — 2016 CADILLAC ATS

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11281720
Vehicle	2016 CADILLAC ATS
Component	WHEELS
Date of Incident	November 19, 2019
Date Filed	November 22, 2019
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ALL 4 RIMS ARE CRACKING AND CAUSING AIR TO LEAK FROM THE TIRES. CANNON CADILLAC IN LAKELAND FL., HAS STATED THESE RIMS ARE A FACTORY DEFECT, BUT HAVE DENIED THE CLAIM TO REPLACE ALL THE RIMS WITH AN ACTIVE 2 YEAR WARRANTY STILL IN EFFECT. I ONLY NOTICED THIS PROBLEM ONCE I HAD JUST PURCHASED A NEW TIRE AND SEEN THAT THE AIR PRESSURE WAS LOW ON THE TIRE. ONCE I TOOK MY CAR TO THE TIRE SHOP, THE TIRE TECHS INFORMED ME THE RIMS WHERE DEFECTIVE, AT THAT MOMENT I MADE A APPOINTMENT AT CANNON CADILLAC. THE PROBLEM IS STILL NOT RESOLVED

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