NHTSA Complaint #11281452 — 2018 GMC ACADIA

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11281452
Vehicle	2018 GMC ACADIA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 17, 2019
Date Filed	November 20, 2019
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE VEHICLE WAS STATIONARY AND DID NOT ALLOW ME TO TURN THE POWER OFF. SHIFT TO PARK MESSAGE WOULD NOT GO AWAY EVEN THOUGH THE VEHICLE WAS CLEARLY IN PARK. I HAD TO TRY 10-15 TIMES TO PUT THE VEHICLE IN OTHER GEARS AND PARK AGAIN AND TURNING ON AND OFF UNTIL IT EVENTUALLY TURNED OFF. THIS HAS HAPPENED SEVERAL TIMES AND IF I JUST LEAVE IT WITH THE MESSAGE THERE THE CAR EVENTUALLY DRAINS MY BATTERY. IT HAS BEEN HAPPENING FOR A WEEK DURING SEVERAL DIFFERENT OCCASIONS AND AM CONCERNED IT COULD DRIVE AWAY ON ITS OWN IF IT HAPPENS AGAIN AND I CAN'T GET THE MESSAGE TO TURN OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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#11323053 — May 2, 2020 — I HAVE RECEIVED THE 'SHIFT TO PARK' ERROR MESSAGE ON THE DASH WHEN THE CAR IS ALREADY IN PARK. ONE TIME WITH THE CAR ...

#11290734 — December 22, 2019 — PUT CAR IN PARK AND PUSH BUTTON TO SHUT CAR OFF AND MOTOR TURNS OFF BUT IT'S IN ACCESSORY MODE AND THE DISPLAY MESSAG...

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