NHTSA Complaint #11280235 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11280235
Vehicle 2013 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.

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