NHTSA Complaint #11280222 — 2017 NISSAN ARMADA

I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB